Frequently Asked Questions
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COVID-19 Test Frequently Asked Questions
Here are answers to the most common questions about Dynamic Diagnostics’ COVID-19 testing to help you out.
What is the difference between a PCR test and a rapid test?
The most significant differences between the two tests are the process and turnaround time. Rapid antigen tests produce results within minutes, while PCR test results mostly take days and can even take weeks if there is a surge in cases. While both tests are reliable, there are situations wherein rapid tests are more suitable than PCR tests and vice versa.
How reliable are rapid tests?
Rapid tests are highly reliable despite their false positives and negatives from time to time, which is why rapid antigen test results must be validated through a PCR test if required. False negatives are more likely to happen than false positives due to low sensitivity in rapid antigen tests.
How accurate and reliable are PCR tests?
PCR testing is the gold standard in diagnosing ongoing COVID-19 infection for symptomatic and asymptomatic people. Unlike rapid tests, a PCR test result does not require a validation test because of its high accuracy.
Can a PCR test detect whether I’ve had COVID-19 in the past?
No, PCR tests only detect active COVID-19 infections.
Am I eligible for the COVID-19 testing?
Yes, everyone is.
Do you accept children for COVID-19 testing?
Yes, as long as they are accompanied by their parent or legal guardian.
Should I be tested for current infections?
You should get tested if you belong to any of the following groups:
- People who are experiencing COVID-19 symptoms
- People who have been exposed to a suspected or confirmed COVID-infected person
- People who have come into close contact with a confirmed infected individual
- People who are not fully vaccinated against COVID-19 that are a part of community screening for COVID-19
- People who are not fully vaccinated against COVID-19 and are required by their workplace, healthcare provider, university, state, etc., to get tested
What requirements do I need to bring for my COVID-19 test?
We only require a government-issued ID with your picture on it (i.e., state ID, driver’s license, passport).
What do I need to prepare/avoid before the test?
You must arrive wearing a mask. There is no special preparation needed or anything that must be avoided prior to testing.
What should I expect during and after my COVID-19 testing?
Our experienced staff will guide you on how your test will be administered. After the test, you will receive your rapid test results via email within the hour and PCR results within 48-72 hours.
What should I do to follow up on my test results/if my results are delayed?
You can contact our escalations department for assistance. We are working on an email and phone number specifically for that.
Can I use my lab result certificate for travel purposes or any other purposes?
Yes, we will email you the results, and you can use them for travel and other purposes.
Can someone test negative, then positive on a diagnostic test for COVID-19?
Yes, you can have negative results especially if you were tested early in the infection, and then have positive results when you get tested later on. Moreover, you may get infected after your COVID-19 test, so you must always exercise preventive measures to protect yourself even if you’re fully vaccinated.
How do I know if I’m considered a close contact of someone with COVID-19?
According to the CDC, a considered close contact is a person who was within six feet of a COVID-19 infected person for a total of 15 minutes in a single day (24 hours). If you are a close contact, you should get tested, inform the people around you, and continue practicing preventive measures.
Is at-home specimen collection or testing available at Dynamic Diagnostics?
As of now, we do not offer at-home swab testing services.
Our company is interested in getting our employees a COVID-19 test. What are the requirements?
You can email us at firstname.lastname@example.org, and we will have a representative reach out to answer any questions you may have. Each business, school, nursing home, church, etc., will have different needs, so we will develop a customized testing service to fit your needs.
Does Dynamic Diagnostics have other testing sites?
Yes, we have numerous testing sites across the United States. For more information, please click here.
I tested positive for COVID-19. What should I do?
If you tested positive, you must inform your close contacts right away to isolate themselves and get tested. This way, you are helping them and the people around them as well. You may also use an online tool to send anonymous texts or emails if you prefer not to disclose your identity.