Frequently Asked Questions

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COVID-19 Test Frequently Asked Questions

Here are answers to the most common questions about Dynamic Diagnostics’ COVID-19 testing to help you out.

The most significant differences between the two tests are the process and turnaround time. Rapid antigen tests produce results within minutes, while PCR test results mostly take days and can even take weeks if there is a surge in cases. While both tests are reliable, there are situations wherein rapid tests are more suitable than PCR tests and vice versa.

Rapid tests are highly reliable despite their false positives and negatives from time to time, which is why rapid antigen test results must be validated through a PCR test if required. False negatives are more likely to happen than false positives due to low sensitivity in rapid antigen tests.

PCR testing is the gold standard in diagnosing ongoing COVID-19 infection for symptomatic and asymptomatic people. Unlike rapid tests, a PCR test result does not require a validation test because of its high accuracy.

No, PCR tests only detect active COVID-19 infections.

Yes, everyone is.

Yes, as long as they are accompanied by their parent or legal guardian.

You should get tested if you belong to any of the following groups:

  • People who are experiencing COVID-19 symptoms
  • People who have been exposed to a suspected or confirmed COVID-infected person
  • People who have come into close contact with a confirmed infected individual
  • People who are not fully vaccinated against COVID-19 that are a part of community screening for COVID-19
  • People who are not fully vaccinated against COVID-19 and are required by their workplace, healthcare provider, university, state, etc., to get tested

We only require a government-issued ID with your picture on it (i.e., state ID, driver’s license, passport).

You must arrive wearing a mask. There is no special preparation needed or anything that must be avoided prior to testing.

Our experienced staff will guide you on how your test will be administered. After the test, you will receive your rapid test results via email within the hour and PCR results within 48-72 hours.

You can contact our escalations department for assistance. We are working on an email and phone number specifically for that.

Yes, we will email you the results, and you can use them for travel and other purposes.

Yes, you can have negative results especially if you were tested early in the infection, and then have positive results when you get tested later on. Moreover, you may get infected after your COVID-19 test, so you must always exercise preventive measures to protect yourself even if you’re fully vaccinated.

According to the CDC, a considered close contact is a person who was within six feet of a COVID-19 infected person for a total of 15 minutes in a single day (24 hours). If you are a close contact, you should get tested, inform the people around you, and continue practicing preventive measures.

As of now, we do not offer at-home swab testing services.

You can email us at, and we will have a representative reach out to answer any questions you may have. Each business, school, nursing home, church, etc., will have different needs, so we will develop a customized testing service to fit your needs.

Yes, we have numerous testing sites across the United States. For more information, please click here.

If you tested positive, you must inform your close contacts right away to isolate themselves and get tested. This way, you are helping them and the people around them as well. You may also use an online tool to send anonymous texts or emails if you prefer not to disclose your identity.